EXO DIGITAL BV.

Edvard Munchweg 14b, 1328MA
Amsterdam, The Netherlands

Effective Date: 1 july 2014

At EXO DIGITAL BV, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website. By using our services, you agree to the terms outlined below.

1. Who We Are

EXO DIGITAL BV is a film post-production studio based in Amsterdam, The Netherlands. We specialize in editing, sound design, visual effects, and other post-production services.

Contact details:
Address: Edvard Munchweg 14b, 1328MA Amsterdam, The Netherlands
Email: info@machineeleven.com
Website: www.machineeleven.com

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at the above email address.

2. Personal Data We Collect

We collect the following types of personal data when you interact with our website or services:

• Contact Information: First and last name, email address.
• Usage Data: Information on how you use our website (e.g., IP address, browser type, pages visited).
• Project Information: Any project-related data you provide to us for our post-production services.

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Data

We process your personal data for the following purposes:

• To Provide Our Services: To communicate with you, manage projects, and deliver the agreed services.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing (With Consent): To send you promotional materials or newsletters, which you can opt-out of at any time.
• Website Optimization: To analyze how visitors use our website and improve its functionality.
• Legal Compliance: To comply with legal obligations, such as bookkeeping or regulatory requirements.

4. Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Contractual Necessity: When processing is required to fulfill a contract with you, such as providing post-production services.
• Legitimate Interest: For purposes such as improving our services, safeguarding website security, or responding to your requests.
• Consent: For marketing or other specific purposes where you have provided explicit consent.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with trusted third-party service providers to assist in delivering our services, including:

• IT service providers (such as website hosting and cloud storage)
• Subcontractors or freelancers working on your project
• Legal and accounting professionals

Any third-party service providers are contractually obligated to protect your data to the same standard as we do.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as the use of Standard Contractual Clauses, are in place to protect your data.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically:

• Client and project data: Stored for up to 5 years after the completion of a project.
• Marketing data: Stored until you withdraw your consent or opt-out.
• Legal and financial records: Retained as required by applicable laws (e.g., tax regulations).

8. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccuracies in your data.
• Right to Erasure (Right to be Forgotten): Request deletion of your data, under certain conditions.
• Right to Restrict Processing: Request limitations on how we process your data.
• Right to Data Portability: Request the transfer of your data to another organization or directly to you.
• Right to Object: Object to the processing of your data for specific purposes, such as marketing.
• Right to Withdraw Consent: If you have given consent for specific uses of your data, you can withdraw it at any time.

To exercise these rights, please contact us at info@machineeleven.com. We may ask for proof of identity to process your request. We will respond to your request within one month.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

• Essential Cookies: Required for the website to function properly.
• Analytical Cookies: Help us understand how visitors interact with the site by collecting anonymous data.

You can control the use of cookies via your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

10. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. The most current version will always be available on our website. We encourage you to review it regularly.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
EXO DIGITAL BV
Edvard Munchweg 14b, 1328MA Amsterdam, The Netherlands
Email: info@machineeleven.com